— Frequently asked
Everything you'd ask a friend who owns one.
PH orders ship within 3–5 business days via LBC. International orders ship via DHL Express in 3–6 business days. You'll get a tracking link the moment your parcel leaves Pampanga.
Browse the archive, pick your size, add to bag, and check out securely. For limited drops, reserve your size first — we'll email you a 48-hour link to complete the purchase when the window opens.
All major credit and debit cards, Apple Pay, Google Pay, GCash, Maya, and bank transfer for PH orders. Checkout is fully encrypted.
Free fit exchanges within 14 days of delivery on unworn pieces with tags. Email exchange@visuelarchive.com with your order number and we'll send a return label.
First-time buyers get a no-questions refund within 14 days if the fit isn't right. Return shipping is on us for PH orders. International returns: customer covers return postage.
Email hello@visuelarchive.com or DM @visuelarchive on Instagram. We reply within 24 hours, every day except Sundays.
Yes. Every tee is signed and numbered 01–48 inside the hem by the studio. When the run sells out, it doesn't return.
— Still need help?
Email hello@visuelarchive.com — we reply within 24 hours.